Notice to Users

This Website and its concept are unique to Zen Sanctuary. We take pride in our work and believe in protecting our individuality.

By using the Zen Sanctuary website located at www.zensanctuary.com.au (Website), you agree to comply with these terms (Terms of Use). Zen Sanctuary (we, our, us or Zen Sanctuary) may change these Terms of Use at our discretion and without notice. By continuing to use this Website you accept, and agree to abide by, those amended Terms of Use.

Material

The purpose of this Website is to provide you with the opportunity to view our work and services and the work and services of those we collaborate with (Suppliers).

Reliance

The Website has been created to provide general information to users. Whilst we will make every effort to provide you with up-to-date information, we do not guarantee the accuracy, completeness, reliability or timeliness of the Website or any reports or services provided through it, and we are not obliged to update the Website or correct any inaccuracies, which may become known to us.

Prohibited Acts

You must not access or use the Website:

• in a way that violates these terms;
• for unlawful activities or purposes;
• in a way that is fraudulent, inaccurate, false, misleading or deceptive;
• in a way that violates any applicable law (including, without limitation, applicable privacy laws);
• in a way that infringes the rights (including the Intellectual Property Rights, as defined below) of any other person.

Intellectual Property Rights

Unless otherwise indicated, we own the copyright and other intellectual property rights in the Website, its structure, and its look and feel. All components of the Website—including text, graphics, photographs, font, logos, videos, domain names, service marks, trade marks, information, designs (including all intellectual property displayed within photographs), and data (Content)—have been specifically created by and/or for Zen Sanctuary and are the property of Zen Sanctuary.

While you may browse or print the Content for non-commercial, personal, or internal business use, you must obtain our prior written permission if you wish to use, copy, or reproduce any part of this Website or the Content for any other purpose.

Liability

Your use of, and reliance on, this Website (including all Content) is entirely at your own risk, and we exclude our liability to you (including because of our negligence) for all types of loss resulting from your use of or reliance on this Website (including all Content), including lost profit, lost opportunity, lost revenue, lost data, losses resulting from security failure or computer viruses, or any indirect or consequential loss.

Governing Law

These Terms of Use are governed by the laws of the State of Victoria, Australia. If you access this Website from outside Australia, you do so at your own risk and you are responsible for ensuring compliance with all laws in your location.

Zen Sanctuary (we, our, us or Zen Sanctuary) complies with the Privacy Act 1988 (Cth) (Privacy Act) and the applicable Privacy Principles in the Privacy Act when handling personal information.

Collection

We collect personal information for the purposes of delivering our products and services and communicating with customers through the Zen Sanctuary website. We collect personal information:

• from users – when they register an enquiry;
• from suppliers or third parties – when they are engaged to supply services to us;
• when we receive enquiries through the Website and when the Website is accessed or used otherwise.

Consent

By engaging us, registering your details on our Website, agreeing to the Customer Terms and Conditions or Supplier Terms and Conditions, using the Website, or supplying documents to us, you consent to our collection, use, and disclosure of your personal information for the purposes specified in this Privacy Policy.

Use

We will use personal information collected to provide our services, operate the Website, send newsletters, respond to feedback and complaints, communicate with customers and suppliers, develop new services, enforce our terms and conditions, and address potentially prohibited or illegal activities.

Data Security and Quality

We will take reasonable steps to protect the personal information we collect and hold from misuse, loss, and interference, as well as from unauthorized access and modification, and to ensure it is accurate, complete, and up-to-date.

Contact Us

If you have questions about this Privacy Policy, wish to request access to your personal information, correct your details, or raise privacy concerns, please contact us at contact@zensanctuary.com.au.

For information on your privacy rights, visit: www.privacy.gov.au.